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Dashboard Guide

Table of Contents​

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1. Dashboard Overview​

The SHIELDrive dashboard is a tool that allows you to grasp the system's status and usage at a glance. Administrators can efficiently monitor and manage user activities, storage usage, and more through this dashboard.

2. Check the number of active users​

  • You can log in to the dashboard to check the number of users who actually triggered the event.
  • The change amount and change rate compared to the previous day are displayed at the bottom.
  • If the number of users was 0 the previous day and the number of users increases the next day, the growth rate will be displayed as 'N/A'.

3. Check the number of folders​

  • Number of shared foldersYou can check the number of folders created in the registered shared storage.
  • Number of common foldersYou can check the number of folders created within the registered common storage.
  • Number of Teams foldersYou can check the number of folders created within the Teams folder storage.

4. Check Storage Usage Capacity​

  • You can check the storage usage capacity.
  • You can check the usage capacity by type and purpose.
  • The content is expressed in units of 1 week, 1 month, and 6 months, and can also be checked by period.
  • You can check the data for up to 6 months, and if you select a period longer than 6 months, the message 'You cannot retrieve data beyond the data retention period. Please select the query period again.' will be displayed.

5. Check File Status​

  • You can check the file status by storage type.
  • You can select and check data among upload, download, view, edit, delete, and share.
  • The content is expressed in units of 1 week, 1 month, and 6 months, and can also be checked by period.
  • You can check the data for up to 6 months, and if you select a period longer than 6 months, the message 'You cannot retrieve data beyond the data retention period. Please select the query period again.' will be displayed.
  • If there are no records uploaded for the specified storage type, that storage type will be excluded from the table.

6. Check User Activity Status​

  • You can check the status of the events used by the user.
  • The types of events are upload, download, view, edit, delete, and share.
  • The content is expressed in units of 1 week, 1 month, and 6 months, and can also be checked by period.
  • You can check the data for up to 6 months, and if you select a period longer than 6 months, the message 'You cannot retrieve data beyond the data retention period. Please select the query period again.' will be displayed.

7. Check the status of conditional policy application​

  • You can check the application status of the registered conditional policies.
  • Displays the number of times triggered by event actions.
  • Displays up to 5 items in order of the status of policy application.
  • The content is expressed in units of 1 week, 1 month, and 6 months, and can also be checked by period.
  • You can check the data for up to 6 months, and if you select a period longer than 6 months, the message 'You cannot retrieve data beyond the data retention period. Please select the query period again.' will be displayed.

8. Error Messages and Exception Handling​

  • When data does not existIf no data exists, the message 'No data available' will be displayed in that area.
  • In case of a network issueIf data loading fails due to a network issue, a message saying 'Failed to load data. Please contact the administrator.' will be displayed along with the error code.
  • **Failed to load some data.**If some data fails to load, a message saying 'Failed to load data. Please contact the administrator.' along with an error code will be displayed.